{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2026-04-12T08:36:35","modified_gmt":"2026-04-12T12:36:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.latrousserie.com\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1002\" class=\"elementor elementor-1002\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d2866bd elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d2866bd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8e1fea8\" data-id=\"8e1fea8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-655728e elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"655728e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac4646 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"9ac4646\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Notre \u00e9quipe est toujours l\u00e0 pour vous aider.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5a5f380\" data-id=\"5a5f380\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-16127448 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"16127448\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2bd57262\" data-id=\"2bd57262\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-43cfc330 elementor-widget elementor-widget-heading\" data-id=\"43cfc330\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Livraison et Commande<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82a62af elementor-widget elementor-widget-accordion\" data-id=\"82a62af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1361\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1361\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quand recevrai-je ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1361\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1361\"><h4 data-section-id=\"3549l3\" data-start=\"160\" data-end=\"197\">Quand recevrai-je ma commande ?<\/h4><p data-start=\"198\" data-end=\"530\">En g\u00e9n\u00e9rales les commandes sont re\u00e7ues \u00e0 l\u2019int\u00e9rieur de 15 jours ouvrables.\u00a0 C\u2019est \u00e0 dire que les commandes sont g\u00e9n\u00e9ralement <strong data-start=\"230\" data-end=\"269\">trait\u00e9es sous 2 \u00e0 5 jours ouvrables<\/strong> apr\u00e8s le paiement et ensuite il faut ajouter le temps pour la livraison ce qui peut atteinte jusqu\u2019\u00e0 30 jours \u00e0 partir de la date de paiement.<br data-start=\"288\" data-end=\"291\" \/><br data-start=\"414\" data-end=\"417\" \/>Pour les <strong data-start=\"426\" data-end=\"451\">envois internationaux<\/strong>, les d\u00e9lais peuvent \u00eatre plus longs selon le transporteur et la destination.<\/p><p data-start=\"751\" data-end=\"947\">\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1362\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1362\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je suivre mon colis ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1362\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1362\"><p data-start=\"152\" data-end=\"279\">Apr\u00e8s l\u2019exp\u00e9dition de votre commande, vous recevrez un <strong data-start=\"207\" data-end=\"224\">lien de suivi<\/strong> par courriel pour suivre l\u2019\u00e9volution de votre colis.<\/p><p data-start=\"281\" data-end=\"443\">Pour toute question concernant le suivi ou un retard \u00e9ventuel, vous pouvez contacter notre <strong data-start=\"372\" data-end=\"390\">service client<\/strong> \u00e0 :<br data-start=\"394\" data-end=\"397\" \/><strong data-start=\"397\" data-end=\"425\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"399\" data-end=\"423\">contact@latrousserie.com<\/a><\/strong>, en pr\u00e9cisant :<\/p><ul data-start=\"444\" data-end=\"558\"><li data-section-id=\"13q4ysp\" data-start=\"444\" data-end=\"466\"><p data-start=\"446\" data-end=\"466\">Num\u00e9ro de commande<\/p><\/li><li data-section-id=\"6nlqu9\" data-start=\"467\" data-end=\"493\"><p data-start=\"469\" data-end=\"493\">Adresse email utilis\u00e9e<\/p><\/li><li data-section-id=\"xq2hqq\" data-start=\"494\" data-end=\"511\"><p data-start=\"496\" data-end=\"511\">Nom et pr\u00e9nom<\/p><\/li><li data-section-id=\"raalmq\" data-start=\"512\" data-end=\"534\"><p data-start=\"514\" data-end=\"534\">Articles command\u00e9s<\/p><\/li><li data-section-id=\"a8rpo2\" data-start=\"535\" data-end=\"558\"><p data-start=\"537\" data-end=\"558\">Date de la commande<\/p><\/li><\/ul><p data-start=\"560\" data-end=\"651\">Objet recommand\u00e9 pour l\u2019email :<br data-start=\"591\" data-end=\"594\" \/><strong data-start=\"594\" data-end=\"649\">\u201cSuivi \/ D\u00e9lai de livraison \u2013 [Num\u00e9ro de commande]\u201d<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1363\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1363\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Combien co\u00fbte la livraison ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1363\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1363\"><ul data-start=\"208\" data-end=\"383\"><li data-section-id=\"hmzy0y\" data-start=\"208\" data-end=\"244\"><p data-start=\"210\" data-end=\"244\"><strong data-start=\"210\" data-end=\"220\">Canada<\/strong> : livraison gratuite<\/p><\/li><li data-section-id=\"1gplepm\" data-start=\"245\" data-end=\"383\"><p data-start=\"247\" data-end=\"383\"><strong data-start=\"247\" data-end=\"264\">International<\/strong> : les frais sont calcul\u00e9s lors du passage \u00e0 la caisse selon le poids, la destination et les dimensions des articles.<\/p><\/li><\/ul><p data-start=\"385\" data-end=\"675\">\u26a0\ufe0f Des droits et taxes \u00e0 l\u2019importation peuvent s\u2019appliquer dans votre pays. Vous \u00eates responsable de ces frais. Il se peut que ces frais soient per\u00e7us lors de la r\u00e9ception du colis.\u00a0 Si vous refusez de les payer, la commande sera retourn\u00e9e et vous serez rembours\u00e9(e) de la valeur des produits, moins les frais de retour et les frais initiaux d\u2019exp\u00e9dition.<\/p><p data-start=\"677\" data-end=\"862\">Si vous \u00eates un client canadien et que vous recevez par erreur des frais d\u2019importation, contactez-nous \u00e0 <strong data-start=\"782\" data-end=\"810\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"784\" data-end=\"808\">contact@latrousserie.com<\/a><\/strong> avec la preuve de paiement pour un remboursement de ces frais.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1364\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1364\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Ma commande n'est pas compl\u00e8te<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1364\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1364\"><p>Si votre commande comprend plusieurs articles, il est possible que ceux-ci soient envoy\u00e9s s\u00e9par\u00e9ment, en fonction des stocks disponibles et des entrep\u00f4ts d\u2019exp\u00e9dition. Ne vous inqui\u00e9tez pas, votre colis arrivera sous peu.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1365\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1365\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je n'ai pas re\u00e7u ma commande<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1365\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1365\"><p>Un probl\u00e8me avec la Poste ? Colis perdu, cass\u00e9, d\u00e9truit ?\u00a0<\/p><p>Avec notre\u00a0<em>livraison s\u00e9curis\u00e9e<\/em>, notre \u00e9quipe se charge des litiges \u00e0 votre place. Si votre colis n\u2019est pas arriv\u00e9 \u00e0 l\u2019int\u00e9rieur des 30 jours, veuillez nous contacter au: contact@latrousserie.com.\u00a0 La satisfaction de notre client\u00e8le est notre priorit\u00e9. Nous ne renvoyons pas la faute au transporteur en vous laissant \u201cvous d\u00e9brouiller\u201d. Nous <strong>assumons l\u2019enti\u00e8re responsabilit\u00e9<\/strong>\u00a0en vous renvoyant imm\u00e9diatement un nouveau colis\u00a0<strong>\u00e0 nos frais<\/strong>.\u00a0<\/p><p>N\u2019h\u00e9sitez pas \u00e0 nous contacter par mail, notre \u00e9quipe fera le maximum pour r\u00e9pondre \u00e0 vos attentes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3f871b4\" data-id=\"3f871b4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-864e61b elementor-widget elementor-widget-heading\" data-id=\"864e61b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Annulation et Retour <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5686bfd elementor-widget elementor-widget-accordion\" data-id=\"5686bfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9071\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-9071\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je modifier ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-9071\"><p>Oui, tant que votre commande n\u2019est pas \u00ab\u00a0<strong>en cours de traitement\u00a0<\/strong>\u00bb.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9072\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-9072\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je annuler ma commande ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9072\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-9072\"><p data-start=\"147\" data-end=\"220\">Vous pouvez <strong data-start=\"159\" data-end=\"217\">annuler votre commande uniquement avant son traitement<\/strong>.<\/p><h4 data-start=\"222\" data-end=\"252\">Conditions d\u2019annulation<\/h4><ul data-start=\"254\" data-end=\"521\"><li data-section-id=\"1iv6av7\" data-start=\"254\" data-end=\"344\"><p data-start=\"256\" data-end=\"344\">Si la commande <strong data-start=\"271\" data-end=\"302\">n\u2019a pas encore \u00e9t\u00e9 trait\u00e9e<\/strong>, elle peut \u00eatre annul\u00e9e <strong data-start=\"327\" data-end=\"341\">sans frais<\/strong>.\u00a0<\/p><\/li><li data-section-id=\"ebg0z7\" data-start=\"345\" data-end=\"521\"><p data-start=\"347\" data-end=\"521\">Une fois que la commande est <strong data-start=\"376\" data-end=\"399\">trait\u00e9e<\/strong>, l\u2019annulation n\u2019est plus possible. Dans ce cas, veuillez vous r\u00e9f\u00e9rer \u00e0 notre <strong data-start=\"478\" data-end=\"518\">politique de retour et remboursement<\/strong>.<\/p><\/li><\/ul><p data-start=\"523\" data-end=\"709\">Pour toute demande d\u2019annulation, contactez notre service client \u00e0 <strong data-start=\"589\" data-end=\"617\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"591\" data-end=\"615\">contact@latrousserie.com<\/a><\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-9073\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-9073\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Je souhaite retourner un article<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-9073\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-9073\"><p data-start=\"240\" data-end=\"334\">Oui, vous pouvez demander un retour dans le respect de notre <strong data-start=\"301\" data-end=\"331\">politique de remboursement<\/strong>.<\/p><h4 data-start=\"336\" data-end=\"363\">D\u00e9lai pour un retour<\/h4><p data-start=\"365\" data-end=\"635\">Vous disposez de <strong data-start=\"382\" data-end=\"394\">14 jours<\/strong> \u00e0 compter de la <strong data-start=\"411\" data-end=\"442\">r\u00e9ception de votre commande<\/strong> pour demander un retour ou un \u00e9change. Pass\u00e9 ce d\u00e9lai, aucun remboursement ou \u00e9change ne pourra \u00eatre accord\u00e9.<\/p><h4 data-start=\"637\" data-end=\"669\">Conditions pour un retour<\/h4><ul data-start=\"671\" data-end=\"952\"><li data-section-id=\"11ic8oz\" data-start=\"671\" data-end=\"774\"><p data-start=\"673\" data-end=\"774\">L\u2019article doit \u00eatre <strong data-start=\"693\" data-end=\"708\">non utilis\u00e9<\/strong>, dans son <strong data-start=\"719\" data-end=\"737\">\u00e9tat d\u2019origine<\/strong> et avec <strong data-start=\"746\" data-end=\"771\">l\u2019emballage d\u2019origine<\/strong>.<\/p><\/li><li data-section-id=\"1wptaob\" data-start=\"775\" data-end=\"879\"><p data-start=\"777\" data-end=\"879\">Les articles personnalis\u00e9s ou faits sur mesure <strong data-start=\"824\" data-end=\"853\">ne sont pas remboursables<\/strong>, sauf en cas de d\u00e9faut.<\/p><\/li><li data-section-id=\"r6wjro\" data-start=\"880\" data-end=\"952\"><p data-start=\"882\" data-end=\"952\">Les articles sold\u00e9s sont rembours\u00e9s uniquement sur le <strong data-start=\"936\" data-end=\"949\">prix pay\u00e9<\/strong>.<\/p><\/li><\/ul><h4 data-start=\"954\" data-end=\"988\">Comment effectuer un retour<\/h4><ol data-start=\"990\" data-end=\"1340\"><li data-section-id=\"1fywghb\" data-start=\"990\" data-end=\"1247\"><p data-start=\"993\" data-end=\"1047\">Contactez-nous \u00e0 <strong data-start=\"1010\" data-end=\"1038\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1012\" data-end=\"1036\">contact@latrousserie.com<\/a><\/strong> avec :<\/p><ul data-start=\"1051\" data-end=\"1247\"><li data-section-id=\"pwqi4z\" data-start=\"1051\" data-end=\"1083\"><p data-start=\"1053\" data-end=\"1083\">Votre <strong data-start=\"1059\" data-end=\"1081\">num\u00e9ro de commande<\/strong><\/p><\/li><li data-section-id=\"owcbjm\" data-start=\"1087\" data-end=\"1112\"><p data-start=\"1089\" data-end=\"1112\">Votre <strong data-start=\"1095\" data-end=\"1110\">nom complet<\/strong><\/p><\/li><li data-section-id=\"1ej5mf9\" data-start=\"1116\" data-end=\"1144\"><p data-start=\"1118\" data-end=\"1144\"><strong data-start=\"1118\" data-end=\"1142\">Adresse de livraison<\/strong><\/p><\/li><li data-section-id=\"i92phz\" data-start=\"1148\" data-end=\"1175\"><p data-start=\"1150\" data-end=\"1175\">La <strong data-start=\"1153\" data-end=\"1173\">raison du retour<\/strong><\/p><\/li><li data-section-id=\"1wm0qnm\" data-start=\"1179\" data-end=\"1247\"><p data-start=\"1181\" data-end=\"1247\">Une <strong data-start=\"1185\" data-end=\"1205\">photo du produit<\/strong> si celui-ci est endommag\u00e9 ou d\u00e9fectueux<\/p><\/li><\/ul><\/li><li data-section-id=\"oy981i\" data-start=\"1248\" data-end=\"1340\"><p data-start=\"1251\" data-end=\"1340\">Nous vous r\u00e9pondrons sous <strong data-start=\"1277\" data-end=\"1300\">48 heures ouvrables<\/strong> avec les instructions pour le retour.<\/p><\/li><\/ol><h4 data-start=\"1342\" data-end=\"1364\">Frais de retour<\/h4><ul data-start=\"1366\" data-end=\"1641\"><li data-section-id=\"x6afck\" data-start=\"1366\" data-end=\"1523\"><p data-start=\"1368\" data-end=\"1523\">Pour un retour li\u00e9 \u00e0 un <strong data-start=\"1392\" data-end=\"1413\">changement d\u2019avis<\/strong>, les frais d\u2019exp\u00e9dition sont \u00e0 votre charge.<\/p><\/li><li data-section-id=\"pvrccr\" data-start=\"1524\" data-end=\"1641\"><p data-start=\"1526\" data-end=\"1641\">Si le produit est <strong data-start=\"1544\" data-end=\"1571\">d\u00e9fectueux ou incorrect<\/strong>, les frais de retour sont pris en charge par <strong data-start=\"1617\" data-end=\"1638\">La Trousserie.com<\/strong>.<\/p><\/li><\/ul><p data-start=\"1643\" data-end=\"1817\">Une fois le produit inspect\u00e9 et conforme, le <strong data-start=\"1688\" data-end=\"1705\">remboursement<\/strong> sera trait\u00e9 selon le <strong data-start=\"1727\" data-end=\"1755\">mode de paiement initial<\/strong>, dans un d\u00e9lai de <strong data-start=\"1774\" data-end=\"1800\">7 \u00e0 10 jours ouvrables<\/strong> apr\u00e8s r\u00e9ception.\u00a0<\/p><ul data-start=\"2044\" data-end=\"2747\"><li data-section-id=\"1uoe5b3\" data-start=\"2403\" data-end=\"2589\"><p data-start=\"2405\" data-end=\"2589\">Une fois le remboursement accord\u00e9, le traitement sur votre mode de paiement peut prendre jusqu\u2019\u00e0 10 jours ouvrables ; ce d\u00e9lai d\u00e9pend aussi de la banque ou de l\u2019\u00e9metteur de la carte.<\/p><\/li><li data-section-id=\"1ome0s4\" data-start=\"2590\" data-end=\"2747\"><p data-start=\"2592\" data-end=\"2747\">Si le remboursement n\u2019appara\u00eet pas imm\u00e9diatement sur votre compte, v\u00e9rifiez aupr\u00e8s de votre banque ou de l\u2019\u00e9metteur de votre carte avant de nous contacter<\/p><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65c73e6 elementor-section-content-top elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65c73e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fc841ee\" data-id=\"fc841ee\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1972a3c elementor-widget elementor-widget-heading\" data-id=\"1972a3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Autres Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5bb8ea elementor-widget elementor-widget-accordion\" data-id=\"b5bb8ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1901\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1901\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment puis-je commander un produit ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1901\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1901\"><p>Nous facilitons un maximum vos achats.<\/p><p>1. Vous s\u00e9lectionnez le(s) produit(s) d\u00e9sir\u00e9(s)<\/p><p>2. Cliquez sur \u00ab\u00a0ajouter au panier\u00a0\u00bb<\/p><p>3. Cliquez sur l\u2019ic\u00f4ne en forme de sac en haut \u00e0 droite (votre \u00ab panier \u00bb) pour finaliser vos achats<\/p><p>Nous vous proposons \u00e9galement la possibilit\u00e9 de cr\u00e9er un compte afin de rendre le processus encore plus simple.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1902\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1902\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je cumuler mes codes de r\u00e9duction ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1902\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1902\"><p>Non. Sauf cas exceptionnel, nous n\u2019acceptons qu\u2019un seul et unique code de r\u00e9duction par commande.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1903\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1903\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u une taxe d'importation<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1903\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1903\"><p>Nous exp\u00e9dions des produits dans le monde entier. Cependant, l\u2019acheteur est responsable des taxes d\u2019importation de son pays, nous d\u00e9clinons toute responsabilit\u00e9. Pour r\u00e9sidents du Canada, vous ne devriez pas avoir de frais \u00e0 la r\u00e9ception, si cest les cas, veuillez nous en faire part et vous en serez rembours\u00e9s avec preuve des frais en question.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1904\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1904\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Commande \"en gros\"<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1904\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1904\"><p>Si vous souhaitez commander en gros, envoyez un e-mail \u00e0 notre \u00e9quipe.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1905\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1905\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment nous contacter ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1905\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1905\"><p>Pour toute demande de renseignements, veuillez envoyer un message au mail latrousserie@hotmail.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4a7bdae\" data-id=\"4a7bdae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8fb97b4 elementor-widget elementor-widget-heading\" data-id=\"8fb97b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">S\u00e9curit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0401658 elementor-widget elementor-widget-accordion\" data-id=\"0401658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4201\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4201\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelles m\u00e9thodes de paiement acceptez-vous ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4201\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4201\"><p data-start=\"420\" data-end=\"591\">Votre s\u00e9curit\u00e9 est notre priorit\u00e9 : nous n\u2019acceptons que des paiements s\u00e9curis\u00e9s via nos processeurs Stripe et PayPal.<\/p><p data-start=\"593\" data-end=\"611\">Nous acceptons :<\/p><ul data-start=\"612\" data-end=\"762\"><li data-section-id=\"1ppixgh\" data-start=\"612\" data-end=\"669\"><p data-start=\"614\" data-end=\"669\">Cartes de cr\u00e9dit : Visa, Mastercard, American Express<\/p><\/li><li data-section-id=\"18sut2z\" data-start=\"670\" data-end=\"762\"><p data-start=\"672\" data-end=\"762\">Cartes de d\u00e9bit portant le logo Visa ou Mastercard (trait\u00e9es comme des cartes de cr\u00e9dit)<\/p><\/li><\/ul><p data-start=\"764\" data-end=\"959\">\ud83d\udcb3 Vos informations de carte bancaire ne nous sont jamais transmises. Tous les paiements sont trait\u00e9s par des plateformes s\u00e9curis\u00e9es utilisant le protocole HTTPS et le chiffrement SSL 128 bits.<\/p><p data-start=\"961\" data-end=\"1027\">\u26a0\ufe0f Nous n\u2019acceptons pas les cartes Interac pures ni les ch\u00e8ques.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-4202\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4202\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Mes informations sont-elles s\u00e9curis\u00e9es ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-4202\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4202\"><p>Oui !<\/p><p>Le \u201cHTTPS\u201d pr\u00e9sent dans les URL de notre boutique t\u00e9moigne de la qualit\u00e9 de nos services. Le HTTPS est la variante du \u201chttp\u201d s\u00e9curis\u00e9 par l\u2019utilisation des protocoles SSL\/TLS. Le HTTPS est utilis\u00e9 pour prot\u00e9ger les transactions financi\u00e8res des sites marchands. En tant qu\u2019e-commer\u00e7ants, nous sommes conscients que l\u2019utilisation du SSL devient, de nos jours, indispensable. C\u2019est la meilleure fa\u00e7on de prot\u00e9ger vos donn\u00e9es et de vous prot\u00e9ger contre tout hacker ou toute usurpation d\u2019identit\u00e9.<\/p><p>Visuellement, le certificat SSL est repr\u00e9sent\u00e9 par un cadenas qui apparait dans la barre d\u2019url du navigateur web. Il est \u00e9galement repr\u00e9sent\u00e9 par un \u00ab s \u00bb qui signifie \u00ab s\u00e9curis\u00e9 \u00bb et qui est ajout\u00e9 au protocole \u00ab http \u00bb sur le site internet dans la barre d\u2019adresse. Ou encore deux barres horizontales avec des cercles.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs Notre \u00e9quipe est toujours l\u00e0 pour vous aider. Livraison et Commande Quand recevrai-je ma commande ? Quand recevrai-je ma commande ? En g\u00e9n\u00e9rales les commandes sont re\u00e7ues \u00e0 l\u2019int\u00e9rieur de 15 jours ouvrables.\u00a0 C\u2019est \u00e0 dire que les commandes sont g\u00e9n\u00e9ralement trait\u00e9es sous 2 \u00e0 5 jours ouvrables apr\u00e8s le paiement et ensuite il [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/pages\/1002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/comments?post=1002"}],"version-history":[{"count":88,"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/pages\/1002\/revisions"}],"predecessor-version":[{"id":23309,"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/pages\/1002\/revisions\/23309"}],"wp:attachment":[{"href":"https:\/\/www.latrousserie.com\/en\/wp-json\/wp\/v2\/media?parent=1002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}